Friday, June 26, 2009

Game Over - the Ultimate Suckage

I've been getting OL-249 messages from my bank in Quicken 2006 for about the last week. I called the bank's technical support, and they say that Quicken had end-of-lifed Quicken 2006 for Mac.

Normally, that might be OK (where "OK" includes having a gun jabbed in your ribs like in a Bogart movie), but the current situation is double-extra screwed. Quicken Financial Life for Mac is still in beta, and the last I looked it was lacking several features that are show-stoppers for me (e.g., reporting and budgeting). Quicken for Mac 2007 is a dead man walking - it will be EOLed as soon as QFLM comes out.

So, I can't use my existing Quicken. The new Quicken is still not ready for prime-time. Therefore, my bank is effectively inaccessible from Quicken.

Update: as pointed out by a reader, there is a fix from Quicken - https://quicken.custhelp.com/cgi-bin/quicken.cfg/php/enduser/std_adp.php?p_faqid=7368. It's a little weird, but it works.

6 comments:

Mark said...

It's crazy, but as a switcher, pretty much the only reason I run Parallels is for my old copy of Quicken 2007 Home & Business.

Dan said...

Tell us which bank. WaMu hasn't been giving me any problems, and I am using Quicken 2005 for Mac.

Shepard said...

The OL-249 problem is easily fixed.

Check out

https://quicken.custhelp.com/cgi-bin/quicken.cfg/php/enduser/std_adp.php?p_faqid=7368

Chris said...

I was having an OL-248 message, and was also dismayed by the thought of having to buy 2007.
I used Intuit's chat support and after installing the new certificate several times (to no avail), the support person suggested I install the updates (I was only on release 2 and there are 6). Worked for me. https://quicken.custhelp.com/cgi-bin/quicken.cfg/php/enduser/std_adp.php?p_faqid=3798

I quoted the first paragraph of your "game over" post, but he didn't comment...

Todd said...

Quicken Mac 2009 has disappeared from their site. No mention of it remains.

Charles Anderson said...

Shepard nailed it, once I got around to trying it out. It looks like I can download my transactions again. I guess I shouldn't have listened to the bank. Although, this is the oddest update procedure I've ever seen on the Mac, it worked.